Discover how hidden leadership blind spots can erode trust, frustrate teams, and cost you top talent—and what it takes to connect, empower, and lead people more effectively in the modern workplace.
Are Leadership Blind Spots Costing You Trust and Talent?
Matt Bertman, a leadership expert with decades in HR and talent development, has made it his mission to uncover what real leadership looks like—from the employee’s perspective. On the Future of Work Podcast, Bertman dives into why so many managers miss the mark and reveals that a staggering 60% of employees would fire their boss if they could.
The Disconnect in Leadership
Traditional, top-down leadership styles aren’t working. Bertman’s research shows that while many managers believe they’re leading well, employees experience hierarchy, lack of trust, and poor communication. The pandemic accelerated this disconnect, exposing leaders who defaulted to control and compliance instead of empathy and flexibility.
From Control to Empowerment
True leadership isn’t about strict command—it’s about empowering teams. Bertman shares the story of a Navy captain who broke hierarchical norms, letting his crew make vital decisions. In business, when employees are trusted with ownership (not just instructions), organizations see deeper commitment and engagement.
The Feedback Problem
Feedback is often a one-way street, happening once a year or delivered as a fleeting compliment. Bertman argues for ongoing, specific, two-way feedback, including self and peer reviews, to build true collaboration and trust.
Emotional Intelligence and Authenticity Matter
Great leaders go beyond policies and performance metrics—they practice emotional intelligence and genuinely connect with their teams. This means listening, demonstrating self-awareness, and leading with empathy and authenticity.
As workplaces continue to change with technology and hybrid models, Bertman’s message is simple: focus on connection, trust, and emotional intelligence. That’s the future of real leadership.
You can listen to the full podcast episode here.
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