Does Your Company Use Technology For Customer Service?

If not, learn how you can use technology in creative ways to help provide your customers with the best service on the planet and outshine your competition. Here are some ways you can use your website to provide cutting-edge service that your customers will love:

1. Frequently Asked Questions (FAQ): No matter what business you’re in there are probably a few questions that customers ask repeatedly. Wouldn’t it make sense to collect those questions and produce a page with that content as well as the answers? This way your customers can save a phone call and get some, if not most, of their questions answered quickly just by going to the FAQ page.

2. Downloads: People love free stuff, and your website is a great place to provide it, but that material should have value to your customers. Has someone in your organization written a white paper that would be of interest to your target market? If so, then publish it on your website and make it easy to find. If you’re in the software business provide fully-functional, downloadable trial versions of your products that are good for 30 days. If you sell electronics, then publish the user manuals in PDF format on your site.

3. Blog: Publish a blog on your website and update it regularly with fresh articles on subjects of interest to your customers. Not just fluffy sales pieces that don’t offer any useful information, but real content that saves them time, money or both. Show that you’re interested in providing valuable and timely material that will benefit them, free of charge.

Some of the best ideas out there will come from your customers. Listen to them. Ask them for input and be willing to implement their ideas. You might be surprised by what you’ve been missing or how making some simple adjustments can make a huge difference. Never be too stubborn to consider a suggestion, and always consider your customers’ perspective when evaluating how your business can be improved. Cool technology is no substitute for good, old-fashioned customer service. In short, use common sense and always treat people like you would want to be treated.

About The Sundance Company
Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations. More information is available at www.sundanceco.com or 208.322.7300.

Keep Your Employees Happy and Make More Money

Are your employees giving your company ‘their all?’ Do they believe that what they’re doing is important? Do they feel appreciated? Do they show up for work each day with passion and purpose?

A ‘red flag’ should go up if you answered “no” to any of those questions. Why? Managers who aren’t taking care of their employees are missing out on significant cost-savings and profits.

For business leaders in companies of all sizes, the writing is on the wall: You can make and save money by keeping employees engaged. Today’s managers must make it a priority to get to know them so that they, in turn, can provide whatever’s needed to keep their teams fully engaged in what they do. This creates wins for everyone. With that in mind, here are nine management tips for creating and sustaining employee engagement:

1) Let go of any negative opinions you may have about your employees. Approach each of them as a source of unique knowledge with something valuable to contribute to the company. Remember that you are co-creating the achievement of a vision with them.

2) Make sure employees have everything they need to do their jobs. Remember when you started a new school year and you’d prepare by getting all new school supplies? Why not build just such an opportunity into your department simply by asking each staff member, or the team as a whole, “Do you have everything you need to be as competent as you can be?” Remember, just as marketplace and customer needs change at daily, so do your employees’ needs change.

3) Clearly communicate what’s expected of employees – what the company values and vision are, and how the company defines success. Employees can?t perform well or be productive if they don’t clearly know what it is they’re there to do ? and the part they play in the overall success of the company. Be sure to communicate your expectations – and to do it often.

4) Get to know your employees – especially their goals, their stressors, what excites them and how they each define ‘success.’ I’m not suggesting you pry too deeply or start ‘counseling’ your team members. What I am suggesting is that you show an interest in their well being and that, when appropriate, you do what it takes to enable them to feel more fulfilled and better balanced.

5) Make sure they are trained – and retrained – in problem solving and conflict resolution skills. These critical skills will help them interact better with you, their teammates, customers and suppliers. It’s common sense – better communications reduce stress and increase positive outcomes.

6) Constantly ask how YOU are doing in your employees’ eyes. I know it can be difficult for managers to request employee feedback – and it can be equally if not more challenging for an employee to give the person who evaluates them an honest response. To get strong at this skill and to model it for employees, begin dialogs with employees using conversation starters such as, “It’s one of my goals to constantly improve myself as a manager. What would you like to see me do differently? What could I be doing to make your job easier?” Be sure to accept feedback graciously and to express appreciation.

7) Pay attention to company stories and rituals. Are people laughing at each other or with each other? Do they repeat stories of success of moments of shame? Stay away from participating in discussions that are destructive to people or the organization, and keep success stories alive.

8) Reward and recognize employees in ways that are meaningful to them (that’s why getting to know your employees is so important). And remember to celebrate both accomplishments AND efforts to give employees working on long-term goals a boost.

9) Be consistent for the long haul. If you start an ‘engagement initiative’ and then drop it your efforts will backfire, creating employee estrangement. People are exhausted and exasperated from ‘program du jour’ initiatives that engage their passion and then fizzle out when the manager gets bored, fired or moved to another department. There’s a connection between an employee’s commitment to an initiative and a manager’s commitment to supporting it. A manager’s ongoing commitment to keeping people engaged, involved in and excited about the work they do and the challenges they face must be a daily priority.

Ultimately, you must keep in mind that employees are a company’s greatest assets. Their collective ideas, feedback and enthusiasm for what they do can help your business grow and succeed. Some people are naturally wired to give their all and do their best no matter where they work. But the majority of people require the guidance of skilled managers who welcome their ideas, ask for feedback and generate enthusiasm in order to have a sense of purpose and energy about what they do.

About The Sundance Company

Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations. More information is available at www.sundanceco.com or 208.322.7300.

Wall Street Journal: Commercial Market is Dealing

A recent article by the Wall Street Journal discusses how commercial real-estate brokerages and related companies are attracting merger and acquisition partners as the commercial-property market rebounds.

Please click below to read the rest of the story.

http://online.wsj.com/article/SB10001424052748703643104576291452170232740.html?mod=googlenews_wsj

About The Sundance Company

Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations. More information is available at www.sundanceco.com or 208.322.7300.

Ten Signs The Economy Is On The Upswing

As winter still has its clutches on a majority of the country, a little good news from the economic front might help you forgot that you have to scrape ice off the windshield tomorrow for at least a few minutes. And who would have guessed that men’s underwear would be one of the top indicators.

Please click here to read the rest of the story …

http://finance.yahoo.com/banking-budgeting/article/112150/signs-economy-is-on-the-upswing

About The Sundance Company
Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations. More information is available at www.sundanceco.com or 208.322.7300.

 

Going Green in 2011

It seems like everyone is talking about saving energy, resources, and living green these days. Maybe your business has put it on the back burner but now that 2011 has begun it could be the perfect time for your office to get a green program going. Here are some tips for making your business greener.

  • Don’t print it. How many times have you seen an article or a webpage you want to read later and printed it? Try not to succumb to the temptation to print. If you can’t read it right away, bookmark the page.
  • Don’t print everything. Don’t print the entire article if you only want one paragraph. Highlight the paragraph you want, then copy and paste it into a Word document. It’s also a lot easier to use as a reference or a quote in a report if you don’t have to retype it.
  • Use both sides of the page. Many new printers can be set to print on both sides of the page, but if your printer cannot, keep a stack of “one-side-used” paper beside the printer to print drafts or articles that will only be used for reference.
  • Recycle. Offices generate a lot of waste other than paper, and some of it is toxic. Do what you can to recycle old office equipment. You will find a host of recycling tips, locations, and information on the Internet
  • Turn in old ink cartridges. Many office supply stores have recycle stations where you can drop off your old printer cartridges to be reused. Groups can even make money recycling old print cartridges.
  • Turn it Off. Unplug chargers when they are not in use. Chargers, when left plugged into the sockets are still eating power, even though your device is not refueling, so take a moment to unplug them or plug all the devices into a single surge protector and turn it off when not in use.
  • Lights Out. Take a moment before you leave the office to turn off lights, printers, computers, monitors, and copiers. You will extend the life of your equipment and save some money as well.

About The Sundance Company
Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations. More information is available at www.sundanceco.com or 208.322.7300.

 

Commercial Real Estate Investment Remains a Smart Play

In economic terms, inflation is defined as a rise in the general level of prices of goods and services in an economy over a period of time. When prices rise, each unit of currency buys fewer goods and services, eroding real consumer purchasing power. Although deflation also is a risk to the economy, moderate inflation is much more prevalent over the course of modern history.

In the long run, the most significant factor influencing inflation is the growth rate of the money supply. Inflation occurs when the nominal supply of dollars grows faster than the real demand to hold dollars. However, in the short and medium term, inflation may be largely affected by supply and demand pressures in the economy, and influenced by the relative elasticity of wages, prices, and level of interest rates.

In the U.S., inflation is estimated by calculating the rate of change of the Consumer Price Index (CPI). The CPI measures prices of a selection of goods and services purchased by a typical consumer. The magnitude of inflation — the inflation rate — is usually reported as the annualized percentage growth of the CPI Index.

To read the rest of the article please visit here …

About The Sundance Company
Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations. More information is available at www.sundanceco.com or 208.322.7300.

NAR: Commercial Real Estate Decline Starts to Moderate

Erika Morphy of GlobeSt.com published this article last week about commercial real estate.
The decline in commercial real estate appears to be slowing, at least according to the latest statistics from the National Association of Realtors (NAR). So suggests its leading economic indicator, which registered only a 1.3 percentage point decline in its Commercial Leading Indicator for Brokerage Activity for Q2. The index reading was 101.5, compared to 102.8 in Q1. The index is at its lowest point since its inception in Q1 1994–as well as a steep drop from Q2 2008, when it was at 117.6.

“The decline is moderating a bit–we can hope that the steep declines may be coming to an end–but we are not nearly back to normal,” Lawrence Yun, NAR chief economist, tells GlobeSt.com.

The slight easing of credit and introduction of liquidity into the sector is largely the reason, he continues. TALF was extended for a few months beyond the December 2009 expiration date, Yun notes. Also, “there has been a nice gain in the REIT stock price index, which implies that credit conditions may be loosening.”

Yun’s best guess for commercial real estate recovery? “We’ll be bouncing along the bottom for some time, but meaningful gains won’t occur until the second half of next year.”

Getting to that point, though, will not be pretty. NAR is forecasting sharp increases in vacancies for the next year. It expects office vacancy rates to increase from 15.5% in the second quarter to 18.8% in the second quarter of 2010.

In the industrial market vacancy rates are likely to rise from 13% now to 15% in Q2 2010. Retail vacancies will edge up from 11.7% in Q2 2009 to 12.9% in the same period of 2010. Multifamily vacancy rates, by contrast, are expected to slip from 7.4% now to 7.1% in the second quarter of next year.

NAR is not the only leading economic indicator to point to an upcoming recovery. The American Institute of Architect’s latest Architecture Billings Index also suggests a rebound may be underway.

About The Sundance Company
Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations.

Please check out The Sundance Company website to view property photos, search for office space or learn more about Sundance’s start-to-finish capabilities. If you prefer to talk to someone in person about your commercial real estate needs, then just give us a call at our Boise office, (208) 322-7300.

Strategies for success

To succeed in this real estate market, investors and managers need a new kind of toolbox. While financial implements are still critical, more traditional tools of the trade, a hammer, paintbrush and the number of a good plumber, for example, have joined them.

As the industry experiences one of the worst downturns in decades, real estate investors and managers are reconsidering strategies for success. Many of them have embraced a back-to-basics approach that provides a path for staying strong in a difficult economy. A key part of that approach: actively maintaining their properties.

Gone are the days when making a profit in real estate involved a financial transaction and little else. Now, in an effort to remain viable, real estate professionals are focusing on 1) protecting and enhancing the value
of their assets; 2) adapting to a changed investment climate; and 3) reallocating precious resources.

And despite the rough sledding, there is a good likelihood that these strategies, taken together, will yield success. To be
sure, a meaningful recovery is not imminent. But there is a growing list of companies lining up to take advantage of the recovery when it occurs, giving perhaps the first indication that a slow turnaround may be beginning, at least in some sectors.

About The Sundance Company
Established in 1976, The Sundance Company has the experience to help you with your commercial real estate needs in Boise, Meridian, Nampa, and the greater Treasure Valley. If your requirements include property management, leasing, real estate development, project planning, construction or space planning then look to us. The Sundance Company has more than 1.5 million square feet of office and industrial space available in prime Boise and Meridian locations.

Please check out The Sundance Company website to view property photos, search for office space or learn more about Sundance’s start-to-finish capabilities. If you prefer to talk to someone in person about your commercial real estate needs, then just give us a call at our Boise office, (208) 322-7300.

Interesting article from Moody’s Economy.com

We discovered this article about the U.S. regional recession status and the greater Boise metropolitan area is in the same boat as most of the country – in recession.

Moody’s Economy.com classifies the current economic status of U.S. states and metro areas using four categories: “In Recession”, “At Risk”, “Recovery”, or “Expansion”. The evaluation of recession status is based on a six month test of either contraction or expansion. The six month test compares the six-month moving average in the current period to the six-month moving average in the period six months ago.

For a geography to be considered “In Recession”, the six month test must show it to be in contraction. Furthermore, the coincident indicator cannot have yet reached a trough. If a trough has been reached, the economy has shifted from “In Recession” to “Recovery”.

If the six month test shows the geography to be in expansion, then its status is either “Expansion” or “At Risk”. The economy is only in “Expansion” when the coincident indicator has yet to reach a peak. If it appears that a local peak may have been reached and the coincident indicator is increasing but at a decreasing rate, then the economy is placed “At Risk”.

Given the current slowing in growth driven by waning housing markets and weakness in manufacturing, it helps to have a gauge for where these fault lines are developing as there are varying levels of vulnerability across the country. This metric of recession status is just one of many ways of seeing where these problems lie.

State and Metro Recession Status
Apr 2009

Alaska    In Recession
Anchorage, AK Metropolitan Statistical Area    In Recession
Fairbanks, AK Metropolitan Statistical Area    In Recession

Alabama    In Recession
Anniston-Oxford, AL Metropolitan Statistical Area    In Recession
Auburn-Opelika, AL Metropolitan Statistical Area    In Recession
Birmingham-Hoover, AL Metropolitan Statistical Area    In Recession
Decatur, AL Metropolitan Statistical Area    In Recession
Dothan, AL Metropolitan Statistical Area    In Recession
Florence-Muscle Shoals, AL Metropolitan Statistical Area    In Recession
Gadsden, AL Metropolitan Statistical Area    In Recession
Huntsville, AL Metropolitan Statistical Area    In Recession
Mobile, AL Metropolitan Statistical Area    In Recession
Montgomery, AL Metropolitan Statistical Area    In Recession
Tuscaloosa, AL Metropolitan Statistical Area    In Recession

Arkansas    In Recession
Fayetteville-Springdale-Rogers, AR-MO Metropolitan Statistical Area    In Recession
Fort Smith, AR-OK Metropolitan Statistical Area    In Recession
Hot Springs, AR Metropolitan Statistical Area    In Recession
Jonesboro, AR Metropolitan Statistical Area    In Recession
Little Rock-North Little Rock-Conway, AR Metropolitan Statistical Area    In Recession
Pine Bluff, AR Metropolitan Statistical Area    In Recession

Arizona    In Recession
Flagstaff, AZ Metropolitan Statistical Area    In Recession
Lake Havasu City-Kingman, AZ Metropolitan Statistical Area    In Recession
Phoenix-Mesa-Scottsdale, AZ Metropolitan Statistical Area    In Recession
Prescott, AZ Metropolitan Statistical Area    In Recession
Tucson, AZ Metropolitan Statistical Area    In Recession
Yuma, AZ Metropolitan Statistical Area    In Recession

California    In Recession
Bakersfield, CA Metropolitan Statistical Area    In Recession
Chico, CA Metropolitan Statistical Area    In Recession
El Centro, CA Metropolitan Statistical Area    In Recession
Fresno, CA Metropolitan Statistical Area    In Recession
Hanford-Corcoran, CA Metropolitan Statistical Area    In Recession
Los Angeles-Long Beach-Glendale, CA Metropolitan Division    In Recession
Madera, CA Metropolitan Statistical Area    In Recession
Merced, CA Metropolitan Statistical Area    In Recession
Modesto, CA Metropolitan Statistical Area    In Recession
Napa, CA Metropolitan Statistical Area    In Recession
Oakland-Fremont-Hayward, CA Metropolitan Division    In Recession
Oxnard-Thousand Oaks-Ventura, CA Metropolitan Statistical Area    In Recession
Redding, CA Metropolitan Statistical Area    In Recession
Riverside-San Bernardino-Ontario, CA Metropolitan Statistical Area    In Recession
Sacramento–Arden-Arcade–Roseville, CA Metropolitan Statistical Area    In Recession
Salinas, CA Metropolitan Statistical Area    In Recession
San Diego-Carlsbad-San Marcos, CA Metropolitan Statistical Area    In Recession
San Francisco-San Mateo-Redwood City, CA Metropolitan Division    In Recession
San Jose-Sunnyvale-Santa Clara, CA Metropolitan Statistical Area    In Recession
San Luis Obispo-Paso Robles, CA Metropolitan Statistical Area    In Recession
Santa Ana-Anaheim-Irvine, CA Metropolitan Division    In Recession
Santa Barbara-Santa Maria-Goleta, CA Metropolitan Statistical Area    In Recession
Santa Cruz-Watsonville, CA Metropolitan Statistical Area    In Recession
Santa Rosa-Petaluma, CA Metropolitan Statistical Area    In Recession
Stockton, CA Metropolitan Statistical Area    In Recession
Vallejo-Fairfield, CA Metropolitan Statistical Area    In Recession
Visalia-Porterville, CA Metropolitan Statistical Area    In Recession
Yuba City, CA Metropolitan Statistical Area    In Recession

Colorado    In Recession
Boulder, CO Metropolitan Statistical Area    In Recession
Colorado Springs, CO Metropolitan Statistical Area    In Recession
Denver-Aurora, CO Metropolitan Statistical Area    In Recession
Fort Collins-Loveland, CO Metropolitan Statistical Area    In Recession
Grand Junction, CO Metropolitan Statistical Area    In Recession
Greeley, CO Metropolitan Statistical Area    In Recession
Pueblo, CO Metropolitan Statistical Area    In Recession

Connecticut    In Recession
Bridgeport-Stamford-Norwalk, CT Metropolitan Statistical Area    In Recession
Hartford-West Hartford-East Hartford, CT Metropolitan Statistical Area    In Recession
New Haven-Milford, CT Metropolitan Statistical Area    In Recession
Norwich-New London, CT Metropolitan Statistical Area    In Recession

District Of Columbia    In Recession

Delaware    In Recession
Dover, DE Metropolitan Statistical Area    In Recession
Wilmington, DE-MD-NJ Metropolitan Division    In Recession

Florida    In Recession
Bradenton-Sarasota-Venice, FL Metropolitan Statistical Area    In Recession
Cape Coral-Fort Myers, FL Metropolitan Statistical Area    In Recession
Deltona-Daytona Beach-Ormond Beach, FL Metropolitan Statistical Area    In Recession
Fort Lauderdale-Pompano Beach-Deerfield Beach, FL Metropolitan Division    In Recession
Fort Walton Beach-Crestview-Destin, FL Metropolitan Statistical Area    In Recession
Gainesville, FL Metropolitan Statistical Area    In Recession
Jacksonville, FL Metropolitan Statistical Area    In Recession
Lakeland-Winter Haven, FL Metropolitan Statistical Area    In Recession
Miami-Miami Beach-Kendall, FL Metropolitan Division    In Recession
Naples-Marco Island, FL Metropolitan Statistical Area    In Recession
Ocala, FL Metropolitan Statistical Area    In Recession
Orlando-Kissimmee, FL Metropolitan Statistical Area    In Recession
Palm Bay-Melbourne-Titusville, FL Metropolitan Statistical Area    In Recession
Palm Coast, FL Metropolitan Statistical Area    In Recession
Panama City-Lynn Haven, FL Metropolitan Statistical Area    In Recession
Pensacola-Ferry Pass-Brent, FL Metropolitan Statistical Area    In Recession
Port St. Lucie, FL Metropolitan Statistical Area    In Recession
Punta Gorda, FL Metropolitan Statistical Area    In Recession
Sebastian-Vero Beach, FL Metropolitan Statistical Area    In Recession
Tallahassee, FL Metropolitan Statistical Area    In Recession
Tampa-St. Petersburg-Clearwater, FL Metropolitan Statistical Area    In Recession
West Palm Beach-Boca Raton-Boynton Beach, FL Metropolitan Division    In Recession

Georgia    In Recession
Albany, GA Metropolitan Statistical Area    In Recession
Athens-Clarke County, GA Metropolitan Statistical Area    In Recession
Atlanta-Sandy Springs-Marietta, GA Metropolitan Statistical Area    In Recession
Augusta-Richmond County, GA-SC Metropolitan Statistical Area    In Recession
Brunswick, GA Metropolitan Statistical Area    In Recession
Columbus, GA-AL Metropolitan Statistical Area    In Recession
Dalton, GA Metropolitan Statistical Area    In Recession
Gainesville, GA Metropolitan Statistical Area    In Recession
Hinesville-Fort Stewart, GA Metropolitan Statistical Area    In Recession
Macon, GA Metropolitan Statistical Area    In Recession
Rome, GA Metropolitan Statistical Area    In Recession
Savannah, GA Metropolitan Statistical Area    In Recession
Valdosta, GA Metropolitan Statistical Area    In Recession
Warner Robins, GA Metropolitan Statistical Area    In Recession

Hawaii    In Recession
Honolulu, HI Metropolitan Statistical Area    In Recession

Iowa    In Recession
Ames, IA Metropolitan Statistical Area    In Recession
Cedar Rapids, IA Metropolitan Statistical Area    In Recession
Des Moines-West Des Moines, IA Metropolitan Statistical Area    In Recession
Dubuque, IA Metropolitan Statistical Area    In Recession
Iowa City, IA Metropolitan Statistical Area    In Recession
Sioux City, IA-NE-SD Metropolitan Statistical Area    In Recession
Waterloo-Cedar Falls, IA Metropolitan Statistical Area    In Recession

Idaho    In Recession
Boise City-Nampa, ID Metropolitan Statistical Area    In Recession
Coeur d’Alene, ID Metropolitan Statistical Area    In Recession
Idaho Falls, ID Metropolitan Statistical Area    In Recession
Lewiston, ID-WA Metropolitan Statistical Area    In Recession
Pocatello, ID Metropolitan Statistical Area    In Recession

Illinois    In Recession
Bloomington-Normal, IL Metropolitan Statistical Area    In Recession
Champaign-Urbana, IL Metropolitan Statistical Area    In Recession
Chicago-Naperville-Joliet, IL Metropolitan Division    In Recession
Danville, IL Metropolitan Statistical Area    In Recession
Davenport-Moline-Rock Island, IA-IL Metropolitan Statistical Area    In Recession
Decatur, IL Metropolitan Statistical Area    In Recession
Kankakee-Bradley, IL Metropolitan Statistical Area    In Recession
Lake County-Kenosha County, IL-WI Metropolitan Division    In Recession
Peoria, IL Metropolitan Statistical Area    In Recession
Rockford, IL Metropolitan Statistical Area    In Recession
Springfield, IL Metropolitan Statistical Area    In Recession

Indiana    In Recession
Anderson, IN Metropolitan Statistical Area    In Recession
Bloomington, IN Metropolitan Statistical Area    In Recession
Columbus, IN Metropolitan Statistical Area    In Recession
Elkhart-Goshen, IN Metropolitan Statistical Area    In Recession
Evansville, IN-KY Metropolitan Statistical Area    In Recession
Fort Wayne, IN Metropolitan Statistical Area    In Recession
Gary, IN Metropolitan Division    In Recession
Indianapolis-Carmel, IN Metropolitan Statistical Area    In Recession
Kokomo, IN Metropolitan Statistical Area    In Recession
Lafayette, IN Metropolitan Statistical Area    In Recession
Michigan City-La Porte, IN Metropolitan Statistical Area    In Recession
Muncie, IN Metropolitan Statistical Area    In Recession
South Bend-Mishawaka, IN-MI Metropolitan Statistical Area    In Recession
Terre Haute, IN Metropolitan Statistical Area    In Recession

Kansas    In Recession
Lawrence, KS Metropolitan Statistical Area    In Recession
Topeka, KS Metropolitan Statistical Area    In Recession
Wichita, KS Metropolitan Statistical Area    In Recession

Kentucky    In Recession
Bowling Green, KY Metropolitan Statistical Area    In Recession
Elizabethtown, KY Metropolitan Statistical Area    In Recession
Lexington-Fayette, KY Metropolitan Statistical Area    In Recession
Louisville-Jefferson County, KY-IN Metropolitan Statistical Area    In Recession
Owensboro, KY Metropolitan Statistical Area    In Recession

Louisiana    In Recession
Alexandria, LA Metropolitan Statistical Area    In Recession
Baton Rouge, LA Metropolitan Statistical Area    In Recession
Houma-Bayou Cane-Thibodaux, LA Metropolitan Statistical Area    In Recession
Lafayette, LA Metropolitan Statistical Area    In Recession
Lake Charles, LA Metropolitan Statistical Area    In Recession
Monroe, LA Metropolitan Statistical Area    In Recession
New Orleans-Metairie-Kenner, LA Metropolitan Statistical Area    In Recession
Shreveport-Bossier City, LA Metropolitan Statistical Area    In Recession

Massachusetts    In Recession
Barnstable Town, MA Metropolitan Statistical Area    In Recession
Boston-Quincy, MA Metropolitan Division    In Recession
Cambridge-Newton-Framingham, MA Metropolitan Division    In Recession
Peabody, MA Metropolitan Division    In Recession
Pittsfield, MA Metropolitan Statistical Area    In Recession
Springfield, MA Metropolitan Statistical Area    In Recession
Worcester, MA Metropolitan Statistical Area    In Recession

Maryland    In Recession
Baltimore-Towson, MD Metropolitan Statistical Area    In Recession
Bethesda-Frederick-Gaithersburg, MD Metropolitan Division    In Recession
Cumberland, MD-WV Metropolitan Statistical Area    In Recession
Hagerstown-Martinsburg, MD-WV Metropolitan Statistical Area    In Recession
Salisbury, MD Metropolitan Statistical Area    In Recession

Maine    In Recession
Bangor, ME Metropolitan Statistical Area    In Recession
Lewiston-Auburn, ME Metropolitan Statistical Area    In Recession
Portland-South Portland-Biddeford, ME Metropolitan Statistical Area    In Recession

Michigan    In Recession
Ann Arbor, MI Metropolitan Statistical Area    In Recession
Battle Creek, MI Metropolitan Statistical Area    In Recession
Bay City, MI Metropolitan Statistical Area    In Recession
Detroit-Livonia-Dearborn, MI Metropolitan Division    In Recession
Flint, MI Metropolitan Statistical Area    In Recession
Grand Rapids-Wyoming, MI Metropolitan Statistical Area    In Recession
Holland-Grand Haven, MI Metropolitan Statistical Area    In Recession
Jackson, MI Metropolitan Statistical Area    In Recession
Kalamazoo-Portage, MI Metropolitan Statistical Area    In Recession
Lansing-East Lansing, MI Metropolitan Statistical Area    In Recession
Monroe, MI Metropolitan Statistical Area    In Recession
Muskegon-Norton Shores, MI Metropolitan Statistical Area    In Recession
Niles-Benton Harbor, MI Metropolitan Statistical Area    In Recession
Saginaw-Saginaw Township North, MI Metropolitan Statistical Area    In Recession
Warren-Troy-Farmington Hills, MI Metropolitan Division    In Recession

Minnesota    In Recession
Duluth, MN-WI Metropolitan Statistical Area    In Recession
Minneapolis-St. Paul-Bloomington, MN-WI Metropolitan Statistical Area    In Recession
Rochester, MN Metropolitan Statistical Area    In Recession
St. Cloud, MN Metropolitan Statistical Area    In Recession

Missouri    In Recession
Columbia, MO Metropolitan Statistical Area    In Recession
Jefferson City, MO Metropolitan Statistical Area    In Recession
Joplin, MO Metropolitan Statistical Area    In Recession
Kansas City, MO-KS Metropolitan Statistical Area    In Recession
Springfield, MO Metropolitan Statistical Area    In Recession
St. Joseph, MO-KS Metropolitan Statistical Area    In Recession
St. Louis, MO-IL Metropolitan Statistical Area    In Recession

Mississippi    In Recession
Gulfport-Biloxi, MS Metropolitan Statistical Area    In Recession
Hattiesburg, MS Metropolitan Statistical Area    In Recession
Jackson, MS Metropolitan Statistical Area    In Recession
Pascagoula, MS Metropolitan Statistical Area    In Recession

Montana    In Recession
Billings, MT Metropolitan Statistical Area    In Recession
Great Falls, MT Metropolitan Statistical Area    In Recession
Missoula, MT Metropolitan Statistical Area    In Recession

North Carolina    In Recession
Asheville, NC Metropolitan Statistical Area    In Recession
Burlington, NC Metropolitan Statistical Area    In Recession
Charlotte-Gastonia-Concord, NC-SC Metropolitan Statistical Area    In Recession
Durham, NC Metropolitan Statistical Area    In Recession
Fayetteville, NC Metropolitan Statistical Area    In Recession
Goldsboro, NC Metropolitan Statistical Area    In Recession
Greensboro-High Point, NC Metropolitan Statistical Area    In Recession
Greenville, NC Metropolitan Statistical Area    In Recession
Hickory-Lenoir-Morganton, NC Metropolitan Statistical Area    In Recession
Jacksonville, NC Metropolitan Statistical Area    In Recession
Raleigh-Cary, NC Metropolitan Statistical Area    In Recession
Rocky Mount, NC Metropolitan Statistical Area    In Recession
Wilmington, NC Metropolitan Statistical Area    In Recession
Winston-Salem, NC Metropolitan Statistical Area    In Recession

North Dakota    In Recession
Bismarck, ND Metropolitan Statistical Area    At Risk
Fargo, ND-MN Metropolitan Statistical Area    In Recession
Grand Forks, ND-MN Metropolitan Statistical Area    In Recession

Nebraska    In Recession
Lincoln, NE Metropolitan Statistical Area    In Recession
Omaha-Council Bluffs, NE-IA Metropolitan Statistical Area    In Recession

New Hampshire    In Recession
Manchester-Nashua, NH Metropolitan Statistical Area    In Recession
Rockingham County-Strafford County, NH Metropolitan Division    In Recession

New Jersey    In Recession
Atlantic City, NJ Metropolitan Statistical Area    In Recession
Camden, NJ Metropolitan Division    In Recession
Edison-New Brunswick, NJ Metropolitan Division    In Recession
Newark-Union, NJ-PA Metropolitan Division    In Recession
Ocean City, NJ Metropolitan Statistical Area    In Recession
Trenton-Ewing, NJ Metropolitan Statistical Area    In Recession
Vineland-Millville-Bridgeton, NJ Metropolitan Statistical Area    In Recession

New Mexico    In Recession
Albuquerque, NM Metropolitan Statistical Area    In Recession
Farmington, NM Metropolitan Statistical Area    In Recession
Las Cruces, NM Metropolitan Statistical Area    In Recession
Santa Fe, NM Metropolitan Statistical Area    In Recession

Nevada    In Recession
Carson City, NV Metropolitan Statistical Area    In Recession
Las Vegas-Paradise, NV Metropolitan Statistical Area    In Recession
Reno-Sparks, NV Metropolitan Statistical Area    In Recession

New York    In Recession
Albany-Schenectady-Troy, NY Metropolitan Statistical Area    In Recession
Binghamton, NY Metropolitan Statistical Area    In Recession
Buffalo-Niagara Falls, NY Metropolitan Statistical Area    In Recession
Elmira, NY Metropolitan Statistical Area    In Recession
Glens Falls, NY Metropolitan Statistical Area    In Recession
Ithaca, NY Metropolitan Statistical Area    In Recession
Kingston, NY Metropolitan Statistical Area    In Recession
Nassau-Suffolk, NY Metropolitan Division    In Recession
New York-White Plains-Wayne, NY-NJ Metropolitan Division    In Recession
Poughkeepsie-Newburgh-Middletown, NY Metropolitan Statistical Area    In Recession
Rochester, NY Metropolitan Statistical Area    In Recession
Syracuse, NY Metropolitan Statistical Area    In Recession
Utica-Rome, NY Metropolitan Statistical Area    In Recession

Ohio    In Recession
Akron, OH Metropolitan Statistical Area    In Recession
Canton-Massillon, OH Metropolitan Statistical Area    In Recession
Cincinnati-Middletown, OH-KY-IN Metropolitan Statistical Area    In Recession
Cleveland-Elyria-Mentor, OH Metropolitan Statistical Area    In Recession
Columbus, OH Metropolitan Statistical Area    In Recession
Dayton, OH Metropolitan Statistical Area    In Recession
Lima, OH Metropolitan Statistical Area    In Recession
Mansfield, OH Metropolitan Statistical Area    In Recession
Sandusky, OH Metropolitan Statistical Area    In Recession
Springfield, OH Metropolitan Statistical Area    In Recession
Toledo, OH Metropolitan Statistical Area    In Recession
Weirton-Steubenville, WV-OH Metropolitan Statistical Area    In Recession
Youngstown-Warren-Boardman, OH-PA Metropolitan Statistical Area    In Recession

Oklahoma    In Recession
Lawton, OK Metropolitan Statistical Area    In Recession
Oklahoma City, OK Metropolitan Statistical Area    In Recession
Tulsa, OK Metropolitan Statistical Area    In Recession

Oregon    In Recession
Bend, OR Metropolitan Statistical Area    In Recession
Corvallis, OR Metropolitan Statistical Area    In Recession
Eugene-Springfield, OR Metropolitan Statistical Area    In Recession
Medford, OR Metropolitan Statistical Area    In Recession
Portland-Vancouver-Beaverton, OR-WA Metropolitan Statistical Area    In Recession
Salem, OR Metropolitan Statistical Area    In Recession

Pennsylvania    In Recession
Allentown-Bethlehem-Easton, PA-NJ Metropolitan Statistical Area    In Recession
Altoona, PA Metropolitan Statistical Area    In Recession
Erie, PA Metropolitan Statistical Area    In Recession
Harrisburg-Carlisle, PA Metropolitan Statistical Area    In Recession
Johnstown, PA Metropolitan Statistical Area    In Recession
Lancaster, PA Metropolitan Statistical Area    In Recession
Lebanon, PA Metropolitan Statistical Area    In Recession
Philadelphia, PA Metropolitan Division    In Recession
Pittsburgh, PA Metropolitan Statistical Area    In Recession
Reading, PA Metropolitan Statistical Area    In Recession
Scranton–Wilkes-Barre, PA Metropolitan Statistical Area    In Recession
State College, PA Metropolitan Statistical Area    In Recession
Williamsport, PA Metropolitan Statistical Area    In Recession
York-Hanover, PA Metropolitan Statistical Area    In Recession

Rhode Island    In Recession
Providence-New Bedford-Fall River, RI-MA Metropolitan Statistical Area    In Recession

South Carolina    In Recession
Anderson, SC Metropolitan Statistical Area    In Recession
Charleston-North Charleston-Summerville, SC Metropolitan Statistical Area    In Recession
Columbia, SC Metropolitan Statistical Area    In Recession
Florence, SC Metropolitan Statistical Area    In Recession
Greenville-Mauldin-Easley, SC Metropolitan Statistical Area    In Recession
Myrtle Beach-North Myrtle Beach-Conway, SC Metropolitan Statistical Area    In Recession
Spartanburg, SC Metropolitan Statistical Area    In Recession
Sumter, SC Metropolitan Statistical Area    In Recession

South Dakota    In Recession
Rapid City, SD Metropolitan Statistical Area    In Recession
Sioux Falls, SD Metropolitan Statistical Area    In Recession

Tennessee    In Recession
Chattanooga, TN-GA Metropolitan Statistical Area    In Recession
Clarksville, TN-KY Metropolitan Statistical Area    In Recession
Cleveland, TN Metropolitan Statistical Area    In Recession
Jackson, TN Metropolitan Statistical Area    In Recession
Johnson City, TN Metropolitan Statistical Area    In Recession
Kingsport-Bristol-Bristol, TN-VA Metropolitan Statistical Area    In Recession
Knoxville, TN Metropolitan Statistical Area    In Recession
Memphis, TN-MS-AR Metropolitan Statistical Area    In Recession
Morristown, TN Metropolitan Statistical Area    In Recession
Nashville-Davidson–Murfreesboro–Franklin, TN Metropolitan Statistical Area    In Recession

Texas    In Recession
Abilene, TX Metropolitan Statistical Area    In Recession
Amarillo, TX Metropolitan Statistical Area    In Recession
Austin-Round Rock, TX Metropolitan Statistical Area    In Recession
Beaumont-Port Arthur, TX Metropolitan Statistical Area    In Recession
Brownsville-Harlingen, TX Metropolitan Statistical Area    In Recession
College Station-Bryan, TX Metropolitan Statistical Area    In Recession
Corpus Christi, TX Metropolitan Statistical Area    In Recession
Dallas-Plano-Irving, TX Metropolitan Division    In Recession
El Paso, TX Metropolitan Statistical Area    In Recession
Fort Worth-Arlington, TX Metropolitan Division    In Recession
Houston-Sugar Land-Baytown, TX Metropolitan Statistical Area    In Recession
Killeen-Temple-Fort Hood, TX Metropolitan Statistical Area    At Risk
Laredo, TX Metropolitan Statistical Area    At Risk
Longview, TX Metropolitan Statistical Area    In Recession
Lubbock, TX Metropolitan Statistical Area    In Recession
McAllen-Edinburg-Mission, TX Metropolitan Statistical Area    In Recession
Midland, TX Metropolitan Statistical Area    In Recession
Odessa, TX Metropolitan Statistical Area    In Recession
San Angelo, TX Metropolitan Statistical Area    In Recession
San Antonio, TX Metropolitan Statistical Area    In Recession
Sherman-Denison, TX Metropolitan Statistical Area    In Recession
Texarkana, TX-Texarkana, AR Metropolitan Statistical Area    At Risk
Tyler, TX Metropolitan Statistical Area    In Recession
Victoria, TX Metropolitan Statistical Area    In Recession
Waco, TX Metropolitan Statistical Area    In Recession
Wichita Falls, TX Metropolitan Statistical Area    In Recession

Utah    In Recession
Logan, UT-ID Metropolitan Statistical Area    In Recession
Ogden-Clearfield, UT Metropolitan Statistical Area    In Recession
Provo-Orem, UT Metropolitan Statistical Area    In Recession
Salt Lake City, UT Metropolitan Statistical Area    In Recession
St. George, UT Metropolitan Statistical Area    In Recession

Virginia    In Recession
Blacksburg-Christiansburg-Radford, VA Metropolitan Statistical Area    In Recession
Charlottesville, VA Metropolitan Statistical Area    In Recession
Danville, VA Metropolitan Statistical Area    In Recession
Harrisonburg, VA Metropolitan Statistical Area    In Recession
Lynchburg, VA Metropolitan Statistical Area    In Recession
Richmond, VA Metropolitan Statistical Area    In Recession
Roanoke, VA Metropolitan Statistical Area    In Recession
Virginia Beach-Norfolk-Newport News, VA-NC Metropolitan Statistical Area    In Recession
Washington-Arlington-Alexandria, DC-VA-MD-WV Metropolitan Division    In Recession
Winchester, VA-WV Metropolitan Statistical Area    In Recession

Vermont    In Recession
Burlington-South Burlington, VT Metropolitan Statistical Area    In Recession

Washington    In Recession
Bellingham, WA Metropolitan Statistical Area    In Recession
Bremerton-Silverdale, WA Metropolitan Statistical Area    In Recession
Kennewick-Pasco-Richland, WA Metropolitan Statistical Area    In Recession
Longview, WA Metropolitan Statistical Area    In Recession
Mount Vernon-Anacortes, WA Metropolitan Statistical Area    In Recession
Olympia, WA Metropolitan Statistical Area    In Recession
Seattle-Bellevue-Everett, WA Metropolitan Division    In Recession
Spokane, WA Metropolitan Statistical Area    In Recession
Tacoma, WA Metropolitan Division    In Recession
Wenatchee, WA Metropolitan Statistical Area    In Recession
Yakima, WA Metropolitan Statistical Area    In Recession

Wisconsin    In Recession
Appleton, WI Metropolitan Statistical Area    In Recession
Eau Claire, WI Metropolitan Statistical Area    In Recession
Fond du Lac, WI Metropolitan Statistical Area    In Recession
Green Bay, WI Metropolitan Statistical Area    In Recession
Janesville, WI Metropolitan Statistical Area    In Recession
La Crosse, WI-MN Metropolitan Statistical Area    In Recession
Madison, WI Metropolitan Statistical Area    In Recession
Milwaukee-Waukesha-West Allis, WI Metropolitan Statistical Area    In Recession
Oshkosh-Neenah, WI Metropolitan Statistical Area    In Recession
Racine, WI Metropolitan Statistical Area    In Recession
Sheboygan, WI Metropolitan Statistical Area    In Recession
Wausau, WI Metropolitan Statistical Area    In Recession

West Virginia    In Recession
Charleston, WV Metropolitan Statistical Area    In Recession
Huntington-Ashland, WV-KY-OH Metropolitan Statistical Area    In Recession
Morgantown, WV Metropolitan Statistical Area    In Recession
Parkersburg-Marietta-Vienna, WV-OH Metropolitan Statistical Area    In Recession
Wheeling, WV-OH Metropolitan Statistical Area    In Recession

Wyoming    In Recession
Casper, WY Metropolitan Statistical Area    In Recession
Cheyenne, WY Metropolitan Statistical Area    In Recession